
Tie SE impact to pipeline and conversion, not presales-only metrics. When the business wins, presales win.

Rewarding more POCs creates more POCs, not better outcomes. Measure SEs by win rate and business impact, not activity alone.

Create guardrails that encourage experimentation, not restrict it. Build shared AI practices and focus on context, not just more dashboards.

Vikram is a technology leader with 25 years in cybersecurity and cloud who runs a 100+ person Solutions Engineering organisation across North America and LATAM at Akamai, a function accountable for over half the company's revenue.

Neil drives go-to-market success across enterprise SaaS and AI-led revenue teams. He helps presales leaders rethink how SEs operate, not just in the demo, but across the entire deal cycle.