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SiftHub + Slack

Connect your Slack workspace and unlock the deal context buried in your team's daily conversations.

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01

About

02

Capabilities

03

How to setup

04

FAQ

05

Support

About the integration

Ever been stuck searching for that one answer you know exists somewhere?

You’ve scoured through threads, DMed your colleagues, and still—no luck. Sound familiar?

With SiftHub bot for Slack, those days are over. Simply @SiftHub in any Slack channel (public or private) and ask your question. Instantly, you'll get a response powered by the collective knowledge of all your connected sources on the SiftHub Platform.

No more digging, no more guessing—just answers, right when you need them.

SiftHub connects to Slack through a native app you install directly in your workspace. Once installed, you choose which public and private channels to index. SiftHub reads messages, threads, and attachments from those channels, and makes them available for AI-generated responses across your deal workflows.

Capabilities

Activating the SiftHub bot for Slack

Step 1:

Sign into your company’s SiftHub account here.

Step 2:

Once you’ve logged in, navigate to the ‘Connectors’ tab in the left side panel and select ‘Bots’. Find the ‘Slack’ bot in the ‘Bots’ tab and click ‘Activate’ after reading the description given there.

Step 3:

On the OAuth consent screen that opens, make sure the correct Slack Workspace is selected and click on the Allow button to approve the request for SiftHub to access your Slack workplace. It's important to review the permission that the consent screen shows before assenting to the permission request.

Step 4:

Once the setup is successful, you will be redirected to the SiftHub Web App and your bot connection status will show ‘Activated’.

Your SiftHub bot for Slack is now set up, make sure you test it!

Go to your Slack workspace to confirm that the SiftHub app now shows on the app section of your workspace. Tag @SiftHub in a channel or ask the bot a question via DM and confirm that you get a response. 

SiftHub-Slackbot-Product

Disclaimer:
SiftHub uses AI language models that generate responses from your organization’s connected knowledge sources. But it may sporadically be inaccurate. Always verify critical information independently when making important decisions.

Category Details
What gets connected You can connect public channels and private channels that you have access to. When you connect a channel, SiftHub will be able to read and index the following content: your messages, threads, replies, and attachments (in supported formats).
How it works (Slack Connector) SiftHub maintains all native Slack permissions and makes content available for semantic search and AI response generation.
How it works (SiftHub Bot for Slack) You can ask SiftHub questions in both public and private channels or send the bot a DM to get the information you need, when you need it.
Access controls Users will see only content from all public channels to which they are added. Private channel content is only visible to users who have access to that channel. Permissions automatically update with any changes in Slack.

Is SiftHub's Slack integration secure?

SiftHub only indexes the channels you explicitly connect. Here's how the rest of the security model works.

  • Scoped by design: SiftHub indexes only the channels you select. Nothing gets pulled in without your action.
  • Permissions are respected: Private channel content is visible only to users with access in Slack. Access updates automatically when permissions change.
  • Data is encrypted: All Slack data is encrypted in transit and at rest using industry-standard protocols.
  • Enterprise-grade compliance: SiftHub is SOC 2 Type II certified across all connector types.

How to set up

Activating the SiftHub bot for Slack

Step 1:

Sign into your company’s SiftHub account here.

Step 2:

Once you’ve logged in, navigate to the ‘Connectors’ tab in the left side panel and select ‘Bots’. Find the ‘Slack’ bot in the ‘Bots’ tab and click ‘Activate’ after reading the description given there.

Step 3:

On the OAuth consent screen that opens, make sure the correct Slack Workspace is selected and click on the Allow button to approve the request for SiftHub to access your Slack workplace. It's important to review the permission that the consent screen shows before assenting to the permission request.

Step 4:

Once the setup is successful, you will be redirected to the SiftHub Web App and your bot connection status will show ‘Activated’.

Your SiftHub bot for Slack is now set up, make sure you test it!

Go to your Slack workspace to confirm that the SiftHub app now shows on the app section of your workspace. Tag @SiftHub in a channel or ask the bot a question via DM and confirm that you get a response. 

SiftHub-Slackbot-Product

Disclaimer:
SiftHub uses AI language models that generate responses from your organization’s connected knowledge sources. But it may sporadically be inaccurate. Always verify critical information independently when making important decisions.

Setup takes about 2 minutes and is fully self-serve. There are two things to activate: the Slack Connector (for indexing channels) and the SiftHub Bot (for answering questions directly in Slack).

Connection requirements

  • Slack Workspace Admin access: Required to install the SiftHub app in the workspace
  • SiftHub Admin or Account Owner role: Required to activate the connector and bot from the SiftHub Web App → Connectors

Activating the Slack Integration

Step 1: Log in to the SiftHub Web App and go to Connectors → Apps. Find Slack and click Connect.

Step 2: On the OAuth consent screen, confirm that the correct Slack workspace is selected, then click Allow.

Step 3: Select the public channels you want SiftHub to index and click Done. Once connected, you'll see the status update to Connected.

To add private channels: Open the private channel in Slack, go to Integrations → Apps, search for SiftHub, and click Add. The channel will then appear in the SiftHub Web App channel selector.

To manage channels later: Go to Connectors → Apps → Slack → Manage in the SiftHub Web App. Select or deselect channels and click Update.

Activating the SiftHub Bot for Slack

The SiftHub Bot lets your team ask questions and get AI-generated answers directly inside Slack.

Step 1: Log in to the SiftHub Web App and go to Connectors → Bots. Find Slack and click Activate.

Step 2: On the OAuth consent screen, confirm that the correct Slack workspace is selected, then click Allow.

Step 3: Once activated, you'll see the bot status update to Activated in the SiftHub Web App.

Test it: Go to your Slack workspace, tag @SiftHub in a channel or send the bot a DM, and confirm you get a response.

Activation and timing

Setup time ~2 minutes
Sync frequency Every 30 minutes
Message history indexed Up to 6 months

Frequently asked questions

Do I need to be a Slack Admin to connect SiftHub?
Yes, for the initial app installation. A Slack Workspace Admin installs the SiftHub app. After that, a SiftHub Admin or Account Owner manages channel selection from the SiftHub Web App.
Can I connect private channels?
Yes. Private channels need one extra step: add the SiftHub app directly inside the channel in Slack. Once added, the channel appears in the SiftHub Web App channel selector.
How much Slack history does SiftHub index?
SiftHub indexes up to 6 months of message history from connected channels.
Can I control which channels get indexed?
Yes. Select channels during setup and update them at any time from Connectors → Apps → Slack → Manage in the SiftHub Web App.
Will SiftHub surface informal Slack messages in RFP responses?
SiftHub is designed to prioritize more authoritative sources when available. Slack content may appear in the results, but the AI deprioritizes it in favor of verified sources such as your knowledge base or product documentation.
Does SiftHub respect Slack's native permissions?
Yes. Public channel content is visible to members of that channel. Private channel content is only visible to users with access in Slack. Changes are picked up automatically.
What file types does SiftHub index from Slack?
SiftHub indexes Word, PowerPoint, Excel, Google Docs, Sheets, Slides, PDF, CSV, and text file attachments shared in connected channels. Files must be under 1GB.
What happens if a message or file is deleted in Slack?
Deleted content is automatically removed from SiftHub results in the next sync cycle.
Can SiftHub use Slack alongside other connected tools?
Yes. Slack is one source in a broader intelligence layer. SiftHub integrates with your CRM, Gong, Confluence, Google Drive, and other connectors to provide complete deal context.
Our team uses Slack heavily. Will there be noise in the results?
AEs, SEs, Product, Customer Success, Enablement, Marketing, and Support teams; anyone who needs fast, accurate answers and deal context right where conversations happen can use SiftHub’s Slack integration.

Need additional support?

If you need any additional help in setting up your integration, feel free to reach out directly to your SiftHub Customer Success Manager, or write to us at support@sifthub.io.

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