Assured Enterprise-Grade Security & Compliance

At SiftHub, we strive to be your trusted knowledge partner. Learn more about our commitment to customer security, data privacy, and compliance.

Secure Your Business Today
Data security & privacy
  • Data at rest is secured using AES 256 encryption. 
  • Data during transit is secured using TLS 1.2+ encryption.
  • We strictly adhere to data access permissions set in the source application.
  • No customer data is ever used for model training or fine-tuning.
data security and privacy
LLM & AI model security
  • AI responses are grounded in company data and preferences, with safeguards to avoid hallucinations 
  • No customer data is ever used for LLM training or fine-tuning
  • Continuous testing is carried out for prompt injections, leakage, model jailbreak, and evasions 
LLM and AI model security
SiftHub platform security
  • You can control what data the SiftHub Platform integrates and indexes. For example: specific Google Drive folders, controlled Slack channels, selected pages from Zendesk
  • We strictly adhere to data the access permissions you already have in the source applications
SiftHub platform security

Enterprises trust SiftHub

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Frequently Asked Questions (FAQs)

What security certifications does SiftHub hold?

SiftHub holds SOC 2 Type II, ISO 27001:2022, and VAPT (Vulnerability Assessment and Penetration Testing) certifications. Together, these cover the security requirements of enterprise procurement, BFSI, healthcare, and other regulated sectors. Reports and supporting compliance documentation are available on request.

How does SiftHub encrypt customer data?
Data at rest is secured with AES-256 encryption, and data in transit is secured with TLS 1.2+ encryption across all integrations. Encrypted flows apply to every touchpoint, so sales data stays protected end to end.
Does SiftHub use customer data to train AI models?

No. SiftHub never uses customer data for model training or fine-tuning. Every AI response is grounded in your own connected knowledge sources and stays within your isolated environment, never shared across customers.

How does SiftHub control who can access data?

SiftHub strictly enforces the access permissions already set in your source applications. It provides role-based access controls (RBAC), SSO/SAML, domain-restricted cookies, and full audit logging, so users only see the documents they are authorized to access.

How does SiftHub prevent AI hallucinations?
Every SiftHub answer is source-attributed with the document name, owner, and last-modified date. Responses are synthesized only from your verified, connected documentation, never from general AI knowledge. If an answer cannot be grounded in a source, SiftHub does not fabricate one.
How does SiftHub handle data residency and retention?
SiftHub runs a multi-cloud setup across AWS and Azure with region-aware data residency for EU, APAC, and North America. Data lifecycle policies are clear and auditable, data is retained only as long as needed, and right-to-erasure requests are honored quickly and completely.

Sift through our connectors

Our out-of-the-box Connectors and customizable options ensure a tailored experience to your business needs from Day 1.

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Slack
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Salesforce
hubspot
Hubspot
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Drive
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Highspot
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Zendesk
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SharePoint
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Teams
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