Glossary

Opex (Operating Expenses)

Definition

Opex, short for Operating Expenses, refers to the ongoing costs required to run a business’s core operations on a day-to-day basis.

Think of Opex as the cost of keeping the lights on-people, software, marketing, support, rent, and more.

Opex vs Capex: The classic comparison

Category Opex (Operating Expenses) Capex (Capital Expenditures)
Purpose Run the business Invest in the business
Nature Recurring One-time or long-term
Examples Salaries, software subscriptions, utilities Equipment, infrastructure, property
Accounting Expensed in the current period Depreciated over time
Common in SaaS, services, tech ops Manufacturing, construction, heavy industries

SaaS tools, cloud infrastructure, and managed services are typically classified as Opex, making them easier to approve under operational budgets.

Why operating expenses matter in enterprise sales

  • Budget classification: Many buyers have more Opex flexibility than Capex, especially in IT and marketing departments.
  • Procurement conversations: Framing your product as an “Opex-friendly” investment can accelerate deal velocity as it skips long capital approval cycles.
  • Pricing models: Subscription-based SaaS pricing aligns with Opex (predictable monthly/annual billing).

If you're selling SaaS, you’re usually competing for Opex dollars and not capital budgets.

Common examples of Opex

Category Examples
Personnel Salaries, bonuses, contractor fees
Tech stack SaaS subscriptions, API usage, cloud services (e.g., AWS, Azure)
Sales & marketing Ad spend, events, travel, HubSpot/LinkedIn/Outreach tools
Admin Rent, legal fees, HR software, office supplies
Support Customer service tools, training costs, maintenance agreements

How Opex is evaluated by finance teams

  • Impact on EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization)
  • Predictability: CFOs prefer recurring Opex with visibility over time
  • Flexibility: Easier to adjust than Capex during downturns or pivots
  • Cash flow impact: Opex is pay-as-you-go, unlike lump-sum Capex investments

Final takeaway

Opex is the financial heartbeat of modern businesses. If you’re selling a recurring service, your solution is part of someone’s Opex puzzle. The more predictable, defensible, and tied to core business outcomes your solution is, the more attractive it becomes.

In lean years, Capex gets cut. Opex gets scrutinized and only the Opex that delivers measurable value survives.

GPT prompt: Position your solution as Opex-friendly

Act as an enterprise SaaS sales rep. Your prospect is facing capital budget freezes but has operational budget available. Rewrite your pricing email to position your solution as a cost-effective Opex investment with fast time-to-value, monthly billing, and minimal onboarding costs.
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