Glossary

Sales Qualified Lead (SQL)

Definition

A Sales Qualified Lead (SQL) is a prospect that has been vetted by marketing or sales development and deemed ready for direct engagement by a sales representative. It means the lead has shown sufficient intent, fit, and readiness to enter the sales process.

An SQL is a lead that’s no longer just interested-they’re potentially buying.

SQLs sit in the middle of the funnel, after initial marketing engagement but before pipeline creation (i.e., opportunity stage).

SQL in the lead lifecycle

Visitor → Lead → MQL → SQL → Opportunity → Closed Won/Lost

Stage Definition
Lead Basic contact captured via form, ad, or list
MQL (Marketing Qualified Lead) Engaged, ICP-fit lead based on activity or scoring
SQL (Sales Qualified Lead) Accepted by sales as worthy of outreach or demo
Opportunity Confirmed sales process has begun, often tied to a forecasted deal

SQL criteria: What qualifies a lead for sales?

Criteria vary by company, but typically include a mix of:

Category Examples
Firmographics Company size, industry, location
Demographics Seniority, department (e.g., “VP of Finance”)
Behavioral signals Booked demo, replied to SDR, downloaded pricing
Scoring threshold Reached X points in lead scoring model
Intent data 3rd-party research or high intent keywords

Some orgs use qualification frameworks like BANT, CHAMP, or MEDDPICC to assess SQL quality further.

Who owns the SQL definition?

Role Contribution
Marketing Ops Sets lead scoring rules, maintains CRM fields
Sales Development (SDRs) Screens and qualifies leads through outreach
RevOps Ensures alignment and reporting integrity
Sales leadership Approves handover rules and capacity limits

Best-in-class companies review SQL definitions quarterly-especially during market shifts, product launches, or GTM pivots.

SQL metrics to track

Metric Why it matters
# of SQLs/month Core volume indicator
SQL-to-Opportunity Rate Measures lead quality
SQL-to-Win Rate Indicates how well qualification maps to buying intent
Time to Accept SQL Lag time from SDR to AE
SQL rejection rate Helps identify misalignment or scoring issues

If your SQL-to-Opportunity rate is <20%, your sales team may be chasing noise, not signals.

SQL vs MQL vs PQL

Term Stands For Triggered By
MQL Marketing Qualified Lead Engagement (e.g., webinars, downloads, visits)
SQL Sales Qualified Lead Readiness (e.g., demo request, budget conversations)
PQL Product Qualified Lead In-product usage (e.g., hitting a “value moment” in a free trial)

Modern GTM teams often blend SQL + PQL signals for a hybrid qualification model.

Final takeaway

SQLs are your sales team’s fuel. But if they’re misqualified, misaligned, or mishandled, you burn time, lose trust, and stall the pipeline. The smartest companies treat SQLs as a living, evolving definition, refined by data, GTM feedback, and market reality.

GPT prompt: Define your SQL criteria

Act as a RevOps leader at a PLG SaaS company. Your SDRs are overwhelmed by low-quality leads. Design an SQL qualification framework based on ICP fit, product usage signals, firmographics, and intent scoring. Include a checklist for SDRs before marking a lead as SQL.
other resources
Blogs
Podcasts
follow us
Try SiftHub
Faster answers. Smarter prep. More wins.
Book a Demo
Backed by Results. Loved by Users.
G2-Badges

Interested in hiring your very own AI sales engineer?

circle patterncircle pattern